About Us

 

 

 

Our Story

 

Untangle was born from a dream to offer psychotherapy services that is welcoming, empowering and based in genuine client-therapist relationship. Located inside a cozy co-working space, we have carefully chosen our center to ensure it gives you a relaxed yet  professional vibe. You can make yourself comfortable before the session and collect your thoughts over a cup of your favorite beverage. In here, we offer you the best of both worlds – an empathetic listening ear along with the expertise of professional opinion.

 

 

 

Know Your Psychologist

 

After completing her master’s degree in psychological counselling, Chaitra worked with a MNC as a psychologist and behavioral trainer. The learning she has gained while working with hundreds of clients during this tenure has been the foundation for her to start Untangle. Chaitra has a warm presence and is known for her patience and keen listening skills. Armed with over 9 years of work experience and the best training in Psychology, she has many clients vouching for her effectiveness.

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Chaitra holds a M.Sc. Degree in Psychological Counselling from Sampurna Monfort College and a Diploma in Counselling skills from Banjara Academy. She is a licensed practitioner of Neuro Linguistic Programming, trained in Cognitive Behavior Therapy, Emotional Freedom Technique and Compassionate Communication.

 She has 9 years of experience in working with clients across sections and helping them meet their Professional, Personal and Emotional goals. She started her career in Buoyancee as an Intern and then joined Human Dynamic, a Hong Kong based MNC as a Hotline Associate and quickly moved up the ladder to become a Consultant and Manager of the All India Hotline Operations.

Through her work at Human Dynamic, she has gained vast experience in working with varied clients on issues ranging from Relationship Concerns, Personal Growth, Mental Health, Marital Concerns and Work Stress amongst others. As a Manager for the India Hotline Operations, which also doubled as a support line for Suicidal Callers, she is adept at identifying, stabilizing clients who could be at a risk for suicide or self-harm.

Chaitra has delivered orientation and training sessions at some of the top MNC’s in India and Sri Lanka. Her trainings are known to be interactive while also having strong learning take-away. Her sessions are on various topics related to personal growth and psychological wellbeing.

Along with consulting and training Chaitra also provides Group Crisis Intervention to help mitigate the levels of stress experienced by people who have just experienced a traumatic situation.

Chaitra’s consulting orientation is Solution Focused Brief Therapy, CBT and Person Centered Therapy. She also likes to use bits of ACT, Mindfulness in her sessions.

While not working on growing Untangle, Chaitra loves to read books, garden, travel and watch Bollywood movies

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  • Consultation Room
  • Reading Corner
  • Entrance
  • Reception
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  • Session Room
  • Building

Our Working Style

 

Here’s how we help you untangle…

What is our approach to Psychotherapy?

We follow a non-clinical and positive psychology approach to counselling & psychotherapy. We do not believe in stigmatizing mental illness or trivializing your problems. After all, is it not a normal part of being human to have troubles? Seeking help is therefore more a sign of strength than weakness.

What type of therapy do we practice?

We follow the eclectic model of counselling. This means that we combine the best tools and techniques from various therapies to create a customized plan for your needs. The therapies we borrow from are – Person-Centered Therapy, Mindfulness, CBT, REBT, SFBT & ACT. We prefer this model to a single-therapy approach. When each client is different, how can the therapy used on all of them be the same?

What is the essence of each type of therapy?

Below is a quick brief of each of the therapies we follow –

 

Person- Centered Therapy – We help the client to tap into their own innate potential to heal and grow by creating a supportive environment of genuineness, empathy & unconditional positive regard.

 

Mindfulness – Mindfulness is the art of living with awareness by purposely focusing your attention on the present moment, and accepting it without judgment. This is a popular and scientific tool which has many proven benefits.

 

Cognitive Behavioral Therapy (CBT) – Probably the most well-know type of psychotherapy, it helps you understand the connection between your thoughts, feelings & behavior and how changing one can influence the others. Also helps you identify & overcome unhelpful thinking patterns.

 

Rational Emotive Behavior Therapy (REBT) Emphasizes the development of rational thinking and healthy beliefs for healthy emotional expression and behavior.

 

Solution Focused Brief Therapy (SFBT) – Quick form of therapy that skips analyzing problems and past life events. It instead concentrates on finding solutions in the present time to find quicker resolution of one’s problems

 

Acceptance & Commitment Therapy (ACT) – A newer form of CBT that also integrates mindfulness.

 

How do we prioritize our clients?

The most important offering a therapist makes to their client is their full attention. And it is not humanly possible to offer this if your therapist has been in back to back sessions the whole day. We therefore have a strict policy of seeing only 5 clients per day. This way we are fresh and fully available to our last client as much as we are to our first. We also prioritize our own self care, so that we avoid burn-out, and stay with you as co-passengers in this journey of self development

How do we maintain quality service?

For us, continuous professional development is a passion, not an obligation. We have a fixed monthly schedule for professional supervision and L&D trainings. We also update ourselves by regularly reading relevant books and research articles. Follow our social media for updates on the same.

Which ethical guidelines do we follow?

We follow the Ethical Framework for Counselling Professionals – 2018 as prescribed by BACP (British Association for Counselling & Psychotherapy)

How do we solve your problem?

We do not solve your problem. That is your job to do.

 

However, we do help you to –

 

Identify your blind spots

Gain clarity of thought

Offer you a safe space to express your emotions

Teach you coping skills

Enable you to view your problem from a different perspective

Form goals and move towards them

Break or form habits

Get unstuck

Overcome unhelpful thinking patterns

 

and this will eventually help YOU solve your problems by yourself.

 

 

What are somethings a client cannot expect from us?

Do not expect any ‘quick fix’, ‘instant solution’ or ‘magical advice’ that will make your problem disappear or give you immediate relief from pain or hurt. We also do not give lectures, tell you what is right/wrong or tell you what decisions to take with your life.

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